Principles of Management

The purpose of this course is to introduce the general issues, theories, and philosophies of basic business management to the first year university student.

Please note that missing more than two class sessions will result in dismissal from the course.

Course Text: The Concise Handbook of Management by Jonathan T. Scott (Haworth Press, New York, 2005).

Measurement of Student Performance: Students are assessed with a mid-term exam and a final exam each of which accounts for 50% of the final grade. If a student fails either exam, he or she, in accordance with university policies, is entitled to take another exam in its place. Please note, however, that the grade from the re-take exam wil be averaged with the grade from the failed exam.

Grading scale: Examinations are based on a total of 100 points using a standard point-system that works on the principle that all points have equal value. Grades are awarded using the following scale

Points....Grade....European equivalent
94-100..........5.............A
85-93...........4.5...........B
75-84...........4..............C
65-74...........3.5...........D
60-64...........3..............E
< 59.............2 (fail).......F

LECTURE TOPICS

- Introduction to Management: It's history, terms, and definitions

- Strategic Management: Preparing for the future by strengthening the here and now

- Change Management: Getting people to do things they don't want to do

- Human Management: The Positions, competencies, and styles of management

- Organisational Culture: A look at basic business structures

- Management Application: The fundamentals of 'servicing' customers and employees

- Ethics and Quality: What goes around comes around

MID-TERM EXAM

- Fundamentals of Marketing: what every manager needs to know

- Managing Conflict: How anger and passion make a business better

- Managing Finance and Accountants: Should financial numbers always be relied upon?

- Managing by Objectives: The logical steps involved in making things happen

- Leadership and Vision: Moving employees' hearts and minds

- Managerial Decision-Making: How to make good decisions

- Managing in a Global Economy: The fundamentals of working in another country

FINAL EXAM