‘If your aim is to be a more effective manager you’ll have difficulty finding a better text. Few management books come within a mile of this one.’ Director magazine, March 2006 (UK)

‘The book I’ve been searching for all my teaching career. Clear, readable, free of jargon and arcane theories, it’s both the perfect for the applications-oriented management course and the ideal refresher for the busy manager.’
E. Cameron Williams, Assistant Dean, Florida State University (Panama City, USA)

‘…engaging and mercifully short and to-the-point. The author’s knack for clarity makes learning the fundamentals of business an enjoyable experience.’
Financial Management magazine (UK)

‘An extraordinary achievement from a seasoned practitioner who clearly knows what he’s talking about.’
Jordi Diaz Martin, Director of International Programs, EADA (Spain)

‘The most engaging, easy-to-read, and informative management book I’ve ever read. It should be the first book every students reads before undertaking a business course.’
Dr. Beat Reber, Lecturer, University of Nottingham (UK)

‘Hands down the best management book on the market…’
Daniel C. Kuczaj, Founder, Polish-German Assoc. of Entrepreneurs (Poland)

‘An absolute joy to read. Astonishingly clear, totally relevant, and 100% essential reading.’
Ivan A. Hernandez, Director AACE (Mexico)

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Focusing on the pervading belief that everything a manager does must be customer oriented, The Concise Handbook of Management: A Practitioner.s Approach gives you an overview of everything you need to know about managing in one practical, concise book. This plain-talking guide not only explains management theories, but also presents commonsense suggestions on the best ways to effectively manage people and things, no matter what type of business you are in. Taking a practitioner.s approach of discussing management issues with customers ultimately in mind, this practical book motivates, is easily understandable, and is entertaining to boot.